Can you deliver to multiple addresses?
Yes, but you'll need to place a separate order for each delivery address. If you have a lot of gifts to send, please contact us so we can help.
Please also note that Food Club shipping discounts apply to a per order over $80, and per delivery address.
How long will it take my order to arrive?
We dispatch our orders with Australia Post with current metro delivery times at 3-6 business days. During COVID-19, delays are frequent, we please ask for your patience and understanding. We aim to dispatch orders within 2 business days of the time of purchase or the earliest possible convenience.
Deliveries sent through Australia Post will now default to 'Signature on Delivery with Authority to Leave' which means the receiver will still sign for a parcel whenever they are home. If the receiver is not home and Australia Post determines there is a safe place for the parcel to be left on the premises, they will leave it there. They'll also take a photo of the parcel as proof that it was delivered safely and give the receiver access to this. If there's no safe place, Australia Post will leave a card as they normally would and take the parcel to a nearby Post office for the receiver to pick up and sign for.
Refunds or returns will not be given for late delivery outside our delivery guarantees or predicted delivery times with Australia Post.
For further information regarding delivery, please contact 1300 459 450.
Returns & Redirections policies
We do not exchange or refund for change of mind or individual tastes.
We recommend advising Australia Post for the delivery address or in the delivery instructions section of the safest possible location where someone will be present to receive your order (e.g. workplace, Post Office or one of Australia Posts delivery options), as Maggie Beer Products cannot be held liable for an order not arriving to do a delivery error or theft.
If you cancel your order before it is shipped, your refund will take one of two forms:
If we've charged your card, we will issue a refund.
If we have not yet charged your card, our authorization on the payment will expire 7 days after you placed your order.
When will my card be charged?
We authorize a payment on your credit card when you place your order, and then confirm payment when your order is packed ready to send to you. This may be the same day you place your order, or a few days afterwards, depending on our packing roster.
Where can you deliver?
A special note for Maggie fans outside of Australia - unfortunately due to varying customs laws we cannot offer Maggie's products for international delivery. You can of course send a package to an Australian address if you are living outside of Australia and we will simply email the receipt to you once you have ordered.